Customer Service: the Telephone Connection (training video). Greet, then Listen. 2

This video clip is from the Kantola training video, "Customer Service - The Telephone Connection." In this scene, viewers are taught the importance of the greeting - and that it's not the words as much as the tone of voice that matters. The complete training video is available as DVD or online view at http://www.Kantola.com

Customer Service: the Telephone Connection (training video). Greet, then Listen. 2 human resources training definition
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Education	Upload TimePublished on 19 Aug 2013

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